Scalable
Low implementation costs
Low maintenance costs
Decentralized management
Not scalable (physical space, hardware)
High implementation costs (hardware)
High maintenance costs
Resource management on various devices
Scalability (multiple extensions)
Low implementation costs
Low maintenance costs (Saa$)
Centralizes resource management on a single platform
Unbreakable
Low implementation costs
Low maintenance costs
Decentralized management
Scalability (multiple extensions)
Low implementation costs
Low maintenance costs (Saa$)
Centralizes resource management on a single platform
Be more efficient with cloud telephony resources
Your team connected by voice, from any device, anywhere
Cloud PBX
Access all Voice features on an advanced ip device for an integrated experience for face-to-face environments
UC
Access all voice features on a Web or Mobile Softphone for an integrated experience in remote teams.
Collab
Access voice resources on ips devices and on a Web or Mobile Softphone for an integrated experience in hybrid teams.
Connection beyond telephony: the power of Collaboration
Elevate your team's communication with SmartSquad Collaboration. Boost Collaboration by integrating Voice, Chat, File and Document Sharing, Conferencing into a unified platform.
Access it from any internet-connected device and transform the way your team communicates and connects intelligently with your customers.
Connection beyond telephony: the power of Collaboration
Elevate your team's communication with SmartSquad Collaboration. Boost Collaboration by integrating Voice, Chat, File and Document Sharing, Conferencing into a unified platform.
Access it from any internet-connected device and transform the way your Team communicates and connects intelligently with your Customers.
Reducing operating costs with analog telephony
Flexible and scalable access and management
Mobility, remote access and operational management
Updates and improvements carried out in an agile and optimized manner
Data and communications protection
Maximize efficiency of your team
Expand your possibilities:
Discover the powerful add-ons to enhance your company's communication
Devices
Manage your calls from a single interface
Integrate your IP telephony system with a central entry point for all calls, optimizing routing with greater reliability. Exploit the full potential of this feature and reduce waiting times through automatic and intelligent call forwarding.
What's more, you can count on the security of end-to-end encryption, preserving the confidentiality of the information transmitted during interactions.
Devices
Manage your calls from a single interface
Integrate your IP telephony system with a central entry point for all calls, optimizing routing with greater reliability. Exploit the full potential of this feature and reduce waiting times through automatic and intelligent call forwarding.
What's more, you can count on the security of end-to-end encryption, preserving the confidentiality of the information transmitted during interactions.
Devices
Boost communication in MS Teams with our voice features
Boost communication in MS Teams with our voice features
Efficiently integrate our platform's voice features into Microsoft Teams to improve your team's communication. Transform your virtual work environment by consolidating all internal communication channels on a single platform.
Enjoy effective communication that boosts productivity, while maintaining the familiarity of the collaboration journey your team already knows. Boost your team's efficiency by providing an enhanced communication experience in Microsoft Teams.
Devices
Boost communication in MS Teams with our voice features
Boost communication in MS Teams with our voice features
Efficiently integrate our platform's voice features into Microsoft Teams to improve your team's communication. Transform your virtual work environment by consolidating all internal communication channels on a single platform.
Enjoy effective communication that boosts productivity, while maintaining the familiarity of the collaboration journey that your team already knows. Boost your team's efficiency by providing an enhanced communication experience in Microsoft Teams.
Hire now
Your voice, our tools
Calls and Facilities
- Internal and external calls
- Call transfer (blind and assisted)
- Audio conference (3 participants)
- Self-service/URA Basic
- Call capture
- Capture group
- Follow me
- Call waiting
- Head/Secretary
- Recording (Time Hold)
- Caller ID
- Contact List (Agenda)
- MoH (Music on Hold)
- Recall
- Call History
- Dialing shortcuts
- Voicemail
Management and Settings
- Configuring call routes
- Configurations Head secretary
- CDR consultation
- Gateway Management (SIP Trunk/E1 Trunk/Routes/Survival/Status/Codecs)
- SIP Phone Management (MAC/Manufacturer/Model/Domain/Status)
- Call route management (LCR/CAC)
- Group management (Capture/Call/Ramal)
- Management of extensions/users (Call type/Category/Transfer/DDR...etc)
- Management of CODEC types
- Dialplan management
- Hotdesking
- Branch Profile
- Extension Profile and Permissions
Reports
- Listing Reports
- Quantitative Reports
- Summary and Detailed Reports
- Call Groups Report
- Filters by Date, Time, Site, Sector of origin, Sector of destination, User
- Filters by Call Status (Answered, Not Answered, Failed)
- Filters by Call Direction (Inbound/Outbound)
- Filters by Call Type
- Multiple extraction formats: HTML, PDF and CSV
- Ticketing
Availability and Security
- Multi-tenant platform
- Local survival cell feature
- Connection encryption and high availability (HA) features
- Multiple end-point registration
- Virtualizable
Devices
- Approved IP devices (Check the list and resources)
Calls and Facilities
- Dial pad
- Call manager
Devices
- Softphone Squad App Mobile (IOS/Android)
- Softphone Squad Web and Desktop (WebRTC)
Voice
- All Squad UC+ features
Chat
- Individual and group chats
- Sending files in chats (.txt, .doc. .pdf, .ppt, .jpeg, .jpg, .png, .gif, .mp4, .mov, .avi, .mp3)
- Sending audios
- Download audio files
- Contact management
- Favorite messages and conversations
- Direct and individual message replies
- Forwarding messages to a contact or contact group.
- Attendance status
Conferences
- Instant individual and group video conferences
- Scheduled individual and group video conferences
- Conference calendars
- Inclusion of participants in real time
Devices
- Softphone registration
- App Squad Mobile (IOS/Android)
- Squad Web and Desktop Application (WebRTC)
- Multi-language (Portuguese and English)
Monitoring
- Real-time monitoring of extensions and call status
Management
- Address book and contact management
- Speed Dial Shortcuts
- Call Management Panel
SBC Channel
- Remote access
- TLS and SRTP encryption
- Transverse Firewall
- Security management (voice/data)
- Topology management (Telecom and UC)
- Protection against external attacks (DDoS)
- SIP Trunk
- Voice traffic by selectable lists (White List/Black List traffic)
- VPN
MS Teams
- Direct Routing integration with Microsoft Teams
- Dial-In / Dial-Out features
- Requires customer to have Office 365 E5, or E1/E3 license with Phone System
Explore the efficiency of SmartSquad solutions
Improve operational efficiency, strengthen teamwork and transform organizational connectivity.
Instant Instant Messenger (IM)
Quick exchange of messages between team members.
Group discussions for efficient coordination.
Videoconferencing and
Webinars
Holding virtual meetings for geographically distributed teams.
Webinars for training and presentations.
Integration
Voice
Voice calls over IP networks to reduce costs and improve quality.
Call forwarding and receiving on different devices.
Collaboration at
Documents
Simultaneous editing of documents in real time.
Online comments and revisions to improve collaboration.
Messages from
Voice and Video
Quick sharing of information via voice messages.
Agenda and
Planning
Scheduling meetings and appointments.
Sharing calendars to coordinate agendas.
Videoconferencing and
Webinars
Holding virtual meetings for geographically distributed teams.
Webinars for training and presentations.
Presence Management
Indicates the availability status of team members. Facilitates choosing the best time for communication.
Mobility
Remote access to communication tools.Collaboration on the move for mobile teams.
Training and
Development
Online training. Sharing learning resources.
Support
Customer service through unified communication channels.Rapid collection of information and resolution of problems.
Project Management
Finance 
Use strategic communication to boost the growth of your business
Health 
Increase the efficiency of your contact channels to intensify patient care.
Retail 
Improve internal communication, optimize processes and ensure agile responses to market demands
Education 
Have an effective educational experience and promote a more flexible, accessible and interactive learning environment
Government 
Improve operational efficiency, transparency and engagement between departments in the public sector.
Finance
Use strategic communication to boost the growth of your business
- Facilitate strategic discussions and investment decision-making through virtual meetings, connecting global teams in real time.
- Bring the team together in real time, share market analysis and investment strategies, for collaboration between trading teams.
- Ensure compliance in your internal communication system, guaranteeing security in the exchange of team information
- Optimize the exchange of information by sharing documents.
Health
Increase the efficiency of your contact channels to intensify patient care.
- Facilitate virtual medical consultations, allowing patients and healthcare professionals to interact remotely, broadening access to care and improving efficiency.
- Integrate instant messaging, video conferencing and document sharing tools to facilitate communication between doctors, nurses and other healthcare professionals
- Ensure secure sharing of patient information between authorized professionals, improving coordination of care and guaranteeing informed decision-making.
Retail
Improve internal communication, optimize processes and ensure agile responses to market demands
- Facilitate instant communication between sales, stock, merchandising and management teams, promoting effective collaboration to quickly resolve operational issues.
- Enable instant communication about stock levels, product updates and replenishment needs, optimizing management and preventing shortages or excess goods.
- Offer online training platforms so that sales teams are always up to date on new products, sales techniques and company policies.
Education
Have an effective educational experience and promote a more flexible, accessible and interactive learning environment
- Allow your teachers to conduct interactive virtual classes, sharing materials in real time and promoting collaboration between students through videoconferencing, chat and document sharing platforms.
- Facilitate communication between different academic or school and administrative departments, allowing virtual meetings for strategic discussions, curriculum planning and collaborative decision-making.
- Offer online support and tutoring platforms, allowing students to ask questions and receive personalized guidance, promoting individualized learning.
Government
Improve operational efficiency, transparency and engagement between departments in the public sector.
- Facilitate communication between employees in different departments, improving operational efficiency and the coordination of efforts to deliver public services.
- Communicate emergency information in real time, ensuring a rapid and coordinated response to events such as natural disasters and security crises.
- Carry out live broadcasts to engage the public in discussions about policies, urban projects and government decisions, promoting transparency and citizen participation.
Finance
Use strategic communication to boost the growth of your business
Facilitate strategic discussions and investment decision-making through virtual meetings, connecting global teams in real time.
Bring the team together in real time, share market analysis and investment strategies, for collaboration between trading teams.
Ensure compliance in your internal communication system, guaranteeing security in the exchange of team information
Optimize the exchange of information by sharing documents.
Health
Increase the efficiency of your contact channels to intensify patient care.
Facilitate virtual medical consultations, allowing patients and healthcare professionals to interact remotely, broadening access to care and improving efficiency.
Integrate instant messaging, video conferencing and document sharing tools to facilitate communication between doctors, nurses and other healthcare professionals
Ensure secure sharing of patient information between authorized professionals, improving coordination of care and guaranteeing informed decision-making.
Retail
Improve internal communication, optimize processes and ensure agile responses to market demands
Facilitate instant communication between sales, stock, merchandising and management teams, promoting effective collaboration to quickly resolve operational issues.
Enable instant communication about stock levels, product updates and replenishment needs, optimizing management and preventing shortages or excess goods.
Offer online training platforms so that sales teams are always up to date on new products, sales techniques and company policies.
Education
Have an effective educational experience and promote a more flexible, accessible and interactive learning environment
Facilitate instant communication between sales, stock, merchandising and management teams, promoting effective collaboration to quickly resolve operational issues.
Facilitate strategic discussions and investment decision-making through virtual meetings, connecting global teams in real time;
Offer online training platforms so that sales teams are always up to date on new products, sales techniques and company policies.
Government
Improve operational efficiency, transparency and engagement between departments in the public sector.
Facilitate communication between employees in different departments, improving operational efficiency and the coordination of efforts to deliver public services.
Facilitate strategic discussions and investment decision-making through virtual meetings, connecting global teams in real time;
Carry out live broadcasts to engage the public in discussions about policies, urban projects and government decisions, promoting transparency and citizen participation.
Flexible plans for all communication needs
Maximize your investment and take your business communications to the next level with innovation and technology. Guaranteed advanced features, exceptional support and unrivaled flexibility.
From: R$ 159,00 / month
From: R$ 799,00 / month
SmartSquad Phone Package | SmartSquad Phone Package | |
|---|---|---|
| Encryption and security (TLS & SRTP) |  | |
| Hot desking | | |
| Other advanced PBX features | | |
| REC (Call Recording) | | |
| Follow Me / Group Call / Group Capture / Call Waiting / Parking Lot | | |
| Desktop Softphone (WebRTC) | | |
| Softphone for Smartphone (iOS / Android) | | |
| Voicemail | | |
| Chat and Web Conferencing |  | |
| Screen sharing | | |
| Presence management | | |
| Video conferencing | | |
| Attendant Console | Add-on | |
| MS Teams integration | Add-on | Add-on |
| SBC | Add-on | Add-on |
