SmartAPI
Add communication channels to your solution with SmartAPI test
Expand your portfolio of business communication solutions without the need to create any additional infrastructure. Count on SmartAPI to integrate the most efficient corporate communication tools in an agile, secure and uncomplicated way.
(*)Gartner
- Overview
- Features
- Values
Get noticed, connect to our official partnership with Meta
We are an Official Meta Partner and we can help you boost your business communication offerings with the WhatsApp Business API.
Integrate our solution directly into your application platform, providing your customers with an engaging and personalized experience. Boost your company's technological offering by delivering advanced solutions, guaranteeing technical efficiency and data security in all interactions.
Get noticed, connect to our official partnership with Meta
We are an Official Meta Partner and we can help you boost your business communication offerings with the WhatsApp Business API.
Integrate our solution directly into your application platform, providing your customers with an engaging and personalized experience. Boost your company's technological offering by delivering advanced solutions, guaranteeing technical efficiency and data security in all interactions.
Explore all our APIs
Get flexibility, scalability and superior performance. Join us in offering a diverse set of features to meet the specific demands of any business, providing seamless and efficient integration to enhance business communication solutions.
SMS API
Boost campaigns by allowing text messages to be sent and received in an integrated way.
Voice API
Get high-quality voice calling capabilities, offering an immersive communication experience for your users.
Softphone API
Turn devices and applications into powerful softphones, providing a flexible and effective solution for VoIP calls.
Contact Center API
Optimize customer service and call management and increase efficiency and customer satisfaction.
Conference API
Empower your applications with robust conferencing capabilities, allowing you to hold virtual meetings and group collaboration easily and seamlessly.
IVR API
Improve interaction with users through personalized interactive voice responses, providing a more engaging experience.
PBX API
Unlock the potential of business telephony by offering advanced call center features.
Call Control API
Offer total control over calls, managing aspects such as forwarding, recording and call handling with ease.
API video
Integrate real-time video capabilities for virtual conferences, calls and visual collaboration.
Collaboration API
Facilitate collaboration between teams and users by offering advanced tools for sharing information and working together.
Reduce costs and enable an agile response to market demands
Resources on demand
Flexibility and Scalability
Efficiency and saving resources
Communication and data ecosystem for integrated solutions
Integration with different software segments
Risk reduction with development
Resources on demand
Flexibility and Scalability
Efficiency and saving resources
Communication and data ecosystem for integrated solutions
Integration with different software segments
Risk reduction with development
Boost your portfolio
Explore the full potential of SmartAPI and take advantage of our innovative features, optimize your productivity and achieve exceptional results in your professional and project activities.
SmartAPI TTS
- TTS (Text To Speech) feature
AMD SmartAPI
- AMD feature (Answering Machine Detection)
SmartAPI WhatsApp Service
- Any conversation initiated by the user, such as for an inbound customer service channel.
SmartAPI WhatsApp Utilities
- Conversations initiated by companies related to a transaction, including post-purchase notifications and recurring billing statements for customers who have opted in.
SmartAPI STT
- STT (Speech To Text) feature
SmartAPI WhatsApp Marketing
- Conversations initiated by companies to market a product or service to customers, such as relevant offers for customers who have opted in.
- Any business-initiated conversation that does not qualify as authentication or utility conversation also falls into this category.
SmartAPI Storage
- Cloud storage extension feature.
Record Storage
- Storage according to demand
- Secure and encrypted storage
- Centralized database
- Control of access to recordings limited by profile
- Recording preference control
- Scalable growth (based on licenses)
- Download recorded files
- Audio export (MP3 and OGG)
- Centralized management
- Agent and extension recording
- Selective and Full-Time
- SIP protocol recorder
- WEB interface for audio playback
- Searching for recordings
- Reports with access control, recording status by extension/agent, search by period
- Selection of recording types (outgoing, incoming, extension)
TTS (Text To Speech) feature
AMD feature (Answering Machine Detection)
Any conversation initiated by the user, such as for an inbound customer service channel.
Conversations initiated by companies related to a transaction, including post-purchase notifications and recurring billing statements for customers who have opted in.
STT (Speech To Text) feature
Conversations initiated by companies to market a product or service to customers, such as relevant offers for customers who have opted in.
Any business-initiated conversation that does not qualify as authentication or utility conversation also falls into this category.
Storage expansion feature
in the cloud.
Flexible plans for all communication needs
Maximize your investment and take your business communications to the next level with innovation and technology. Guaranteed advanced features, exceptional support and unrivaled flexibility.
Whatsapp API
SmartAPI
WhatsApp Service
- Unit value per conversation (24h)
- Monthly payment for consumption
- Any conversation initiated by the user, such as for an inbound customer service channel.
SmartAPI
Whatsapp Marketing
- Unit value per conversation (24h)
- Monthly payment for consumption
- Conversations initiated by companies to market a product or service to customers, such as relevant offers for customers who have opted in.
- Any business-initiated conversation that does not qualify as an authentication or utility conversation will also fall into this category.
SmartAPI
WhatsApp Utilities
- Unit value per conversation (24h)
- Monthly payment for consumption
- Conversations initiated by companies related to a transaction, including post-purchase notifications and recurring billing statements for customers who have opted in.
Voice
Whatsapp API
TTS
- Per use, every 10 characters
- Monthly payment for consumption
- TTS (Text To Speech) feature
Whatsapp API
STT
- Per use, every 15 characters
- Monthly payment for consumption
- STT (Speech To Text) feature
Whatsapp API
AMD
- Per use, per call
- Monthly payment for consumption
- AMD feature (Answering Machine Detection)
Recording
Whatsapp API
TTS
- Unit value, per GB
- Cloud storage expansion feature