- Overview
- Resources
- Use cases
Be more efficient with cloud telephony resources
Reach your target audience effectively
Maximize reach and efficiency when sending mass messages via WhatsApp, SMS, Email and Voice. Reach your audience at the right time and on the right channel, boosting results by automating marketing, sales, service and support actions. Automate personalized sending to attract customers intelligently.
Voice
Deliver a human touch to campaigns with personalization, while promoting exclusive offers and managing collections more effectively.
SMS
Capture your audience's attention in minutes! With SMS, messages are delivered and read immediately, without the need for internet access.
Boost your interactions with automation driven by artificial intelligence, optimizing operational efficiency and reducing costs.
Personalize your emails to maximize engagement, adapting messages to the preferences and behaviors of recipients.
Cs a Business Partner of Metawe offer exclusive benefits, such as secure and agile mass mailings, providing a differentiated and reliable experience for our clients. Count on us to boost your communication strategy with efficiency and peace of mind.
Attract, engage and conquer instantly via SMS
With read rates of up to 98%, messages are delivered instantly to conventional cell phones or smartphones. Take advantage of this effectiveness to transform your company's communication, attracting customers with alerts about product updates, services and exclusive promotions, extending your reach in a remarkable way.
Reach your target audience effectively
Impact more people in less time and reach your target audience effectively by triggering mass messages on the world's most widely used communication channels: WhatsApp, SMS, Email and Voice.
Simplify the personalized sending of communications, attracting customers intelligently. Communicate on a large scale with just a few clicks and optimize your results.
Attract, engage and conquer instantly via SMS
Imagine capturing your audience's attention in minutes! Whether on conventional cell phones or state-of-the-art smartphones, SMS has impressive read rates of up to 98%. What's more, messages offer immediate delivery and readability, regardless of internet access.
Transform your company's communication, attracting customers and expanding your reach efficiently, with alerts about product or service updates and even boosting sales through promotions or exclusive offers.
Send personalized emails and boost engagement
Establish efficient communication via email, personalizing messages for different purposes, from greetings to promotions. Monitor metrics such as open rates and conversions to evaluate campaign performance, guaranteeing the security of sensitive data throughout the communication process.
Send personalized emails and boost engagement
Establish direct and efficient communication with your target audience by sending emails, reaching your contacts in a personalized way. Customize messages for a variety of purposes, from greeting new customers to announcing promotions and order updates.
While monitoring metrics such as open rates, clicks and conversions. The data is valuable insight for evaluating the performance of your campaigns. Ensure that sensitive data is protected throughout the communication process.
Conquer, communicate and convert effectively with Voice
Create an impactful strategy with voice campaigns to captivate your target audience. With the automatic dialer or voicebot, support your team in carrying out automated campaigns, guaranteeing a personalized and efficient experience. Optimizing customer service, reducing the burden on agents and boosting productivity.
Conquer, communicate and convert effectively with Voice
Create an intelligent strategy through voice campaigns and surprise your target audience. Use a unique interactive experience and allow your customers to interact with your products or services.
With the automatic dialer feature, you can support your team in executing campaigns in an automated way. Ensure a more efficient and personalized experience, optimizing customer service, reducing the burden on agents and increasing productivity.
Improve your strategies with Artificial Intelligence
Anticipate trends and personalize messages with artificial intelligence, automate the customer journey and generate sales opportunities based on their behavior. Save time by eliminating repetitive tasks and focus on creative and impactful strategies.
Improve your strategies with Artificial Intelligence
Use generative artificial intelligence to anticipate market trends and learn about consumer behavior. Have the ability to understand, interact with and win over your customers more efficiently.
Use machine learning algorithms to personalize messages and content that adapt to each profile, carry out intelligent triggers at each stage of the journey and generate new sales opportunities based on your customers' behavior.
Optimize repetitive tasks and free up time for more creative and impactful strategies.
Increase business opportunities
Maximize your sales potential
Explore SmartCampaign's features and discover how to boost your sales.
Personalize your interactions with customers, increase engagement and turn leads into customers.
- WhatsApp Business API number active;
- Mass message triggering by scheduling or batch sending;
- Personalized text messages with templates;
- Creation of lists by importing CSV files/Webservice;
- Single automatic receptive message / Automated bot flow;
- Report on shipments and processing;
- Advanced Bot (Add-On)
- Bulk e-mail triggering by scheduling or sending in batches;
- Personalized text messages with templates;
- Creation of lists by importing CSV files/Webservice;
- Validation of Consent;
- Mailing report and mailing summary
SMS
- Mass sms triggering by scheduling or batch sending;
- Personalized text messages with templates;
- Creation of lists by importing CSV files/Webservice;
- Validation of Consent;
- Sending report and mailing summary (Sent, Received, Pending sending, Answered and Error)
Voice
- Mass voice dialing by scheduling or batch sending;
- Inclusion of mailings (list of numbers) in a spreadsheet or via WebService;
- Real-time campaign monitoring;
- Management of multiple active campaigns simultaneously;
- Editing campaign parameters
- Creation of multiple simultaneous campaigns;
- Creation and management of blacklist groups;
- Reports and Execution Logs;
- Simple IVR vocalizing message;
- Advanced IVR with decision tree;
- Transfer to agent (Omni Engage Add-On)
Bulk e-mail triggering by scheduling or sending in batches;
Personalized text messages with templates;
Creation of lists by importing CSV files/Webservice;
Validation of Consent;
Mailing report and mailing summary
Configuring call routesChief-secretary settings
CDR consultation
Gateway Management (SIP Trunk/E1 Trunk/
Routes/Survival/Status/Codecs)
Trunk/Routes/Survival/
Status/Codecs)
SIP Phone Management (MAC/Manufacturer/Model/
Domain/Status)
Call route management (LCR/CAC)
Group management (Capture/Call/Ramal)
Management of extensions/users (Call type/Category/Transfer/DDR...etc)
Management of CODEC types
Dialplan management
Hotdesking
Branch Profile
Extension Profile and Permissions
Configuring call routesSecretary-Head settings;
Personalized text messages with templates;
Creation of lists by importing CSV files/Webservice;
Validation of Consent;
Mailing report and mailing summary (Sent, Received, Pending, Answered and Error)
Mass voice dialing by scheduling or batch sending;
Inclusion of mailings (list of numbers) in a spreadsheet or via WebService;
Real-time campaign monitoring;
Management of multiple active campaigns simultaneously;
Editing campaign parameters (Attempts,
Creation of multiple simultaneous campaigns
Creation and management of Blacklist
Reports and Execution Logs
Simple IVR vocalizing message
Advanced IVR with decision tree
Transfer to agent (Add-On Omni Engage)
Explore the efficiency of
SmartCampaign solutions
Unify all interactions in a single intelligent and dedicated platform to support your marketing strategies across WhatsApp, SMS, voice and email. Improve the customer experience, provide centralized management and achieve exceptional results, guaranteeing efficiency in all your communication initiatives.
Sales via
WhatsApp
Launch promotions to engage customers and boost sales
Reminders of
appointments
Send reminders of appointments, consultations or important events
satisfaction survey
Carry out satisfaction surveys (CES, CSAT, NPS) from automated submissions
Update
delivery status
Confirm orders, update delivery status and provide tracking data
Notifications
urgent
Communicate urgent information, such as security alerts or critical updates
Recovery of abandoned cart
Engage with users who have abandoned shopping carts and encourage them to complete the purchase
Product launches
Announce the launch of new products or services.
Newsletters and updates
Update your contacts on products, company news or relevant content
SMS
Update
delivery status
Confirm orders, update delivery status and provide tracking data
Verification Codes and
Authentication
Sending verification codes to authenticate users in login, password recovery or identity confirmation processes.
Marketing Campaigns and
Promotions
Promoting special offers, discounts and promotions to customers, encouraging engagement and increasing sales
Launch of
products
Announce the launch of new products or services.
Newsletters and
updates
Update your contacts on products, company news or relevant content
Voice
Authentication by voice
Ensure security for online transactions or access to sensitive services
Personalized ads
Send personalized messages with exclusive offers to targeted customers
Finance
Personalize communications and promote your products and services at the right time for each customer
Health
Reach and engage potential patients with strategies based on user behavior
Retail
Boost sales with intelligent segmentation, effective personalization and precise analysis
Government
Optimize campaign engagement, transparency and operational efficiency.
Finance
Use strategic communication to boost the growth of your business
- Use advanced analytics to identify customer profiles, offering personalized financial products based on spending behavior and financial goals.
- Provide personalized updates on investments, send payment or collection reminders and create automated journeys to nurture potential leads.
- Anticipate market trends, optimize investment strategies and personalize financial recommendations.
Health
Use strategic communication to boost the growth of your business
- Promote healthy habits, awareness of medical conditions and engagement in prevention campaigns.
- Organize health events, workshops and wellness programs to involve the community, promoting the brand as an advocate of health and wellness.
- Use automation to send appointment reminders, provide personalized health information and nurture ongoing relationships with patients.
Retail
Use strategic communication to boost the growth of your business
- Create campaigns based on purchase history, product preferences and online behavior, offering exclusive offers and personalized recommendations.
- Develop personalized loyalty programs that offer exclusive rewards based on purchasing behavior, encouraging customer loyalty and frequency of purchases.
- Integrate gaming elements into e-commerce platforms, such as challenges, rewards and competitions, to create an engaging and fun shopping experience.
Government
Optimize campaign engagement, transparency and operational efficiency
- Provide personalized information about public services, social programs and events based on the specific needs of different demographic groups.
- Promote the active participation of citizens in the formulation of policies and decisions
- Implement digital education campaigns to inform citizens about government processes, their rights and duties, promoting a more aware and engaged society.
Finance
Use strategic communication to boost the growth of your business
Use advanced analytics to identify customer profiles, offering personalized financial products based on spending behavior and financial goals.
Provide personalized updates on investments, send payment or collection reminders and create automated journeys to nurture potential leads.
Anticipate market trends, optimize investment strategies and personalize financial recommendations.
Health
Use strategic communication to boost the growth of your business
Promote healthy habits, awareness of medical conditions and engagement in prevention campaigns.
Organize health events, workshops and wellness programs to involve the community, promoting the brand as an advocate of health and wellness.
Use automation to send appointment reminders, provide personalized health information and nurture ongoing relationships with patients.
Retail
Use strategic communication to boost the growth of your business
Create campaigns based on purchase history, product preferences and online behavior, offering exclusive offers and personalized recommendations.
Develop personalized loyalty programs that offer exclusive rewards based on purchasing behavior, encouraging customer loyalty and frequency of purchases.
Integrate gaming elements into e-commerce platforms, such as challenges, rewards and competitions, to create an engaging and fun shopping experience.
Government
Optimize campaign engagement, transparency and operational efficiency
Provide personalized information about public services, social programs and events based on the specific needs of different demographic groups.
Promote the active participation of citizens in the formulation of policies and decisions.
Implement digital education campaigns to inform citizens about government processes, their rights and duties, promoting a more aware and engaged society.
Flexible plans for all communication needs
Maximize your investment and take your business communications to the next level with innovation and technology. Guaranteed advanced features, exceptional support and unrivaled flexibility.